![]() ![]() Promote and maintain positive relationships with all internal and external customers.As needed, order, receive, verify, and distribute cash in accordance with bank policy. ![]() May assist in opening/closing of branch vaults under dual control.May escort customers to safe deposit boxes in accordance with the Bank’s safe deposit box policy and security procedures.May be responsible for branch opening/closing procedures.Ensure delivery of excellent customer service throughout the Bank by adhering to sales and your service standards.Contribute to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans.Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures.Comply with all department and company policies, procedures and overall security.Exercises discretion, judgment, and initiative regarding transaction problems and inquiries Verify signatures and account ownership as required.Identify customers, by understanding and obtaining proper documentation of identification, obtains and/or verifies endorsements/payees, cash, and checks/withdrawals/transfers and obtains supervisor approval for authorization at bank-established cash limits, including the determination of the availability of sufficient funds, exclusion of stop payments and holds.Adhere to cash differences/controllable losses policy.Balance assigned cash daily and maintains strict adherence to security procedures and sole control of cash drawer and assigned cash limits.Provide additional customer services including processing/issuance of official bank checks and credit card cash advances.Process night depository, ATM and mail deposits, if applicable.Accept payments for all loans/lines of credit.Accept deposits, verify cash deposits, endorsements and comply with Regulation CC requirements and bank deposit policies. ![]()
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